Privacy Policy

This Privacy Policy describes how Halo Eclipse, Inc. ("Halo," "we," "us") collects, uses, and shares personal information when you visit haloeclipse.com (the "Site") or make a purchase. We are the data controller of personal information collected through the Site.

Device information — automatically collected when you browse: browser type, IP address, time zone, referring/exit pages, and cookies. Collected via cookies, log files, and pixels.

Order information — provided when you check out: name, billing and shipping address, email, phone, and payment data (payment details are handled by our payment processor; we don't store full card numbers).

Communications — emails you send us, support tickets, and any marketing preferences you set.

To fulfill orders, communicate with you, prevent fraud, comply with legal obligations, improve the Site, and — with your consent where required — send marketing and serve relevant ads.

We rely on: performance of a contract (to ship orders and provide support), legitimate interests (fraud prevention, product improvement, essential analytics), consent (non-essential cookies, marketing emails, advertising pixels), and legal obligation (tax, accounting, consumer-protection law).

We use a small set of essential cookies (cart, session, security) and, with your consent, analytics and advertising cookies — including Google Analytics 4, Google Ads conversion tracking, and the Meta (Facebook) Pixel. You can change your choice anytime by clearing the halo.cookie-consent.v1 entry in your browser's site data, which re-shows the banner.

We share personal information with service providers acting on our behalf: Shopify (commerce backend), payment processors, shipping carriers, email and CRM tools, and analytics/advertising providers (Google, Meta). We may also disclose information to comply with law, respond to lawful requests, or protect our rights.

Halo is based in the United States. If you contact us from the EU/UK, your information will be transferred to the U.S. and other countries where our service providers operate. We rely on Standard Contractual Clauses and equivalent safeguards where required.

We keep order information for as long as needed to fulfill the order and meet tax, accounting, and consumer-protection obligations (typically 7 years). Marketing data is kept until you unsubscribe. Device information is retained per the relevant analytics provider's default (GA4: 14 months).

Depending on where you live (EU/UK, California, and others) you may have the right to access, correct, delete, port, restrict, or object to our processing of your personal information, and to withdraw consent at any time. To exercise any of these rights, email hello@haloeclipse.com. You also have the right to lodge a complaint with your local supervisory authority.

We don't sell personal information for money. We may share it with advertising partners; California residents can opt out of "sharing" for cross-context behavioral advertising by declining cookies in the banner.

We do not currently respond to Do Not Track browser signals. We do respect your choice in our cookie banner.

The Site is not directed to children under 16, and we do not knowingly collect information from them.

We may update this policy as our practices or the law evolves. The "Last updated" date at the top reflects the current version.

Privacy Compliance Officer · Halo Eclipse, Inc. · 2122 Bryant St, San Francisco, CA 94110, USA · hello@haloeclipse.com

See also our Terms of Service and Compliance page.