Shipping & Returns
DO YOU SHIP TO MY COUNTRY?
At the present time, we ship to all countries in North America. While we don’t currently ship orders outside of these regions, we plan to expand our international delivery and global retail partnerships very soon.
This depends on the delivery country you're shipping to. Orders within the United States should take less than one week and orders outside the United States should take up to 2 weeks for delivery. All orders are guaranteed to be delivered before the next coming solar eclipse if ordered within 3 weeks of the eclipse date.
Yes. You’ll receive a unique tracking number to follow the progress of your order in real time.
We dispatch our HALO spectacles in perfect condition. If you receive any damaged items from HALO, please email us (hello@haloeclipse.com) within 7 days of receipt with a photo of the damage and we will replace or refund your order right away.
Everything from HALO is backed by our 100% guarantee. If you're not completely satisfied with your HALO purchase, please return it within 30 days of delivery. As long as your purchase is unused and in the same condition it reached you, we'll give you a full refund.
Please contact our Customer Care team at hello@haloeclipse.com
You can exchange your purchase for something else within 30 days of delivery, as long as it is unused and in its original condition.